We are looking for 4 enthusiastic individuals, with a passion for rugby and for charity, to support the Front Row Club team in engaging with our online community, as a Front Row Club Community Manager.
The community managers will assist our social media team in interacting with our followers and supporters on platforms such as Twitter, Instagram and Facebook. You will keep track of industry news and trends, engage with topical discussions and find new opportunities for Front Row Club to engage with.
You will act as the voice of the charity and will respond to questions and comments about events, services, and content which might not always be positive. You must be able to understand where a follower’s question or comment is coming from, address it appropriately, and provide a course of action or solution.
Finally, you will also have the opportunity to help design and deliver online campaigns, some of which may involve fundraising initiatives, while others may be oriented towards engaging rugby-focused banter.
Hungry for info – proactively seeking newsworthy, on-brand updates to please the wider FRC community.
Effective monitoring – generally having a finger on the pulse of the social media world.
Quick decision-making, and good judgment – understanding the FRC modus operandi, tone-of-voice (TOV) and communicating our ethos, values and humour.
Thinks globally but grounded in UK rugby – logistics (posting times), but also that FRC is part of a global charity.
Strong Communication and a desire to solve others’ problems.
Ability to Troubleshoot and direct queries accordingly.
Familiar with social media platforms Twitter, Instagram, and Facebook.
The role is for a duration of 3 months. Each member of the engagement team will be required to log on for x3 half hour slots of activity in a week, plus x1 45 min session per month for training and review.
Valuable experience working on social media in the charity and sports sector
Training in social media promotion + activity
Opportunity to design and delivery social media campaigns and fundraisers
A reference from your line manager at the end of the role
Potential further work
Applications close on the 15th August, so apply today to join the Front Row Club team! The rugby family is spread far and wide so share this role with anyone you think might be interested, we’d be delighted to have them!
£ RAISED SINCE 2015